Til. Support

Frequently Asked Questions & Support Contact

How do I add widgets to my screen?

On iOS: Long-press an empty area on your Home Screen until the apps jiggle. Tap the + button in the top-left corner, search for Til., choose your preferred widget size, and tap Add Widget.

On Android: Long-press an empty area on your Home Screen, select Widgets from the menu, scroll down to find Til., select your widget size, and drag it to your screen.

Why aren't my notifications appearing?

First, make sure you have allowed notification permissions for Til.:

• iOS: Open the system Settings app → Til. → Notifications, and verify that Allow Notifications is enabled. Also, check if you have a Focus mode active that is silencing notifications.
• Android: Open the system Settings → Apps → Til. → Notifications, and make sure notifications are enabled.

Why aren't my events syncing between devices?

iCloud and Google Drive sync rely on your active, authenticated account:

• iOS: Ensure that you are signed into your iCloud account on both devices, and that iCloud Drive is turned on under your system Settings → [Your Name] → iCloud → iCloud Drive.
• Android: Make sure you are signed into the exact same Google account in Til. settings under the Cloud Sync menu on both devices.

How do I cancel my Til. Pro subscription?

Subscriptions are managed entirely by Apple and Google. We cannot cancel them on your behalf:

• iOS: Open the system Settings → tap your Apple ID [Your Name] → Subscriptions → tap Til. → tap Cancel Subscription.
• Android: Open the Google Play Store app → tap your profile icon at the top right → Payments & subscriptions → Subscriptions → tap Til. → tap Cancel subscription.

Still need help?

We're here to help! If you have any other questions, bug reports, or feature suggestions, please send us an email at:
seif.ibrahim@iseif.dev